Well established market research company Comscore recently announced the results of an intensive and insightful study into the mobile phone usage behaviours of individuals aged 13 years and over in Japan, the USA and Europe. The data compiled in June of this year considered not just usage as such, but carefully examined the extent to which users in each region accessed more specific and for the most part cutting edge technologies through their mobile phones.
Unsurprisingly, Japanese users were found to be more likely to utilise the type of features synonymous with modern Smartphones than their American or European counterparts. In fact, the research reveals that more than 75% of Japanese users across all age and gender demographics utilised ‘connected media’ (such as applications or downloaded content) during the course of the study; compared to 43.7% amongst American mobile phone users and 38.5% for the European contingent of mobile users.
Japanese users were also found to be the most active in terms of email usage (54% compared to 27.9% in the USA and 18.8% in Europe), by far the more avid watchers of television on their mobile phone and also the most prolific photograph takers. In contrast, Americans were found to take the honours in terms of accessing their bank accounts using their mobile phone (9.4% of users compared to 8% in Japan and 7.1% in Europe) and also the most likely to visit a social media site or use a major instant messaging service on their phone.
The only areas across the whole study in which European users demonstrated a higher level of service interaction were found to be text messaging (81% in comparison to 66.8% in the USA and 40.1% in Japan), listening to music, playing games and capturing video.
By considering the areas in which each regional group demonstrate the highest proportion of user interaction it is possible to see an interesting but not too surprising pattern emerge. The Japanese come across as the most technologically savvy when it comes to mobile phone usage: with around three quarters of users utilising the internet on their mobile phone. Similarly, four times the number of Japanese users access television on their phone than European or American. Considering the importance of technological innovation in modern Japanese culture and of course the Japanese provenance of some of the world’s leading electronics companies: these statistics clearly mirror the fact that many technologically advanced products are released in Japan prior to being rolled out worldwide. It goes without saying that technology which has been in wide circulation for a number of years is more likely to be used on a widespread basis than something only announced a couple of months ago.
For the most part, following on from release in Japan, products will be launched in the USA before they reach retailers in Europe. The large bias towards social network interaction and the use of instant messaging services on mobiles in the USA compared to Japan and Europe fully vindicates this assumption. Instant messaging and social networking on mobiles is relatively new technology but well-embedded in most current mobile phones- and due to the time delay on worldwide roll-out; likely to be a feature on a higher proportion of handsets in the USA than in Europe. The European ‘victories’ in text messaging, game playing and the use of a mobile phone for listening to music just go to further support this line of thought: these features are long established in the majority of mobile phones worldwide...even though it’s only very recently that this has come to be the case here in Europe.
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